Michelle Hill is a seasoned Business Consultant and certified Zoho Advanced Partner with more than eight years of hands-on experience implementing and maintaining Zoho CRM and a wide range of Zoho applications. With over 20 years of expertise in business strategy and marketing, Michelle takes a consultative, client-first approach — working closely with you to understand your company’s unique processes and sales workflows. She specializes in designing and optimizing CRM systems to ensure you capture the right data, streamline operations, and maximize your return on investment.

Passionate about making enterprise-grade CRM solutions accessible to businesses of all sizes, Michelle shows how Zoho CRM can be fully customized to meet your exact needs — without breaking the bank. She is also the author of “Beyond the Spreadsheet: Growing Your Business with a CRM,” a practical guide for business leaders looking to scale with smarter systems.