Free consultation, no pressure. Call or text 615-300-6331 or email michelle@navigatecrm.com

Zoho Advanced Partner · 9+ years in Zoho CRM · Based in Franklin, TN, serving businesses across the US


What Clients Say

"We are so thankful for Michelle's ability to understand our business needs and correlate it to making Zoho One work for our business. Michelle is extremely knowledgeable on all of the modules and her patience in training our team has made a world of difference in getting adoption throughout the company. Thanks Michelle and Navigate CRM! You are a true business partner!"

— Container Sales Group

"After three sessions with Michelle, my knowledge of Zoho profoundly improved. Specifically, I gained a deeper understanding of CRM functionality, how it integrates with other Zoho apps, and how it is structured on the back-end. Michelle's working style is unique in the fact that she requires customers to collaborate with her in real time. This requirement is invaluable; knowledge gained from the experience continues to inform my Zoho decisions today. It also provided me with the confidence needed to continue to evolve and customize my CRM environment with complete autonomy. As a small business owner, I don't know what is more valuable than that! Thank you, Michelle!"

— Dear Beni

"Michelle Hill has been instrumental in helping me understand foundational principles in Zoho. She has a calm, steady hand in her counseling and support and is able to quickly sift down to her clients core needs to find the best solutions. She is a big fan of the Zoho system and it shows! Working with her has gotten me even more excited to continue managing our business through Zoho!"

— The Bodeen Team

"Michelle is well versed in all things Zoho. She helps make decisions that best help her customers in utilizing this CRM. She is extremely responsive and understanding of ALL my silly questions. Best of all her southern accent is soothing when she explains functions of this great resource."

— Outrider Gas Transports