Choosing the right customer support software can make or break your customer experience. Two of the most popular options are Zoho Desk and Zendesk — both powerful, widely adopted platforms with strong reputations. But which one is best for your business? We will...
In the early days of a business, spreadsheets feel like magic. They’re flexible, fast, and — best of all — free. You can track customer lists, monitor sales pipelines, create invoices, and even manage inventory with a few well-placed formulas. But then your business...
Zoho offers a suite of powerful tools for marketing teams — but if you’ve ever wondered whether to use Zoho Campaigns or Zoho Marketing Automation, you’re not alone. At first glance, both platforms seem to offer similar functionality — email marketing, contact...
Zoho CRM for Everyone is a progressive and fundamental shift towards making the CRM a truly democratic system for every stakeholder that needs it in an organization. Team Spaces are the big new capability. Click on the link to learn all the details! Zoho CRM For...
Ever wondered how big the company Zoho is? It’s actually pretty big, but because they grew organically, with little advertising, it’s hard to know how many people out there use their software. But now we know… it’s 50 million users worldwide!...
Validation Rules in Zoho Desk allow you to implement field validation to keep the data you are collecting accurate.  For a full description of this new feature CLICK...