Zoho CRM Enhancements

New enhancements in Zoho CRM

Create break hours in between shifts : Until now, we allowed customers to create booking/events during the entire shift timing, which made customers to create events/calls even while the user was not available. In order to overcome this, we have provided an option for...

Introducing ‘File upload’ custom field in Zoho CRM!

Introducing ‘File upload’ custom field in Zoho CRM! Now you have ‘File upload’ field that you can use for uploading specific files related to the record. For example, you can give the field a label such as ‘Driver’s license’...

New Mass Email Feature in Zoho CRM

Zoho has made an improvement to the mass email in Zoho CRM to include the following features. Follow-up emails Trigger actions Edit, Stop, or Delete emails Email statistics Follow-up emails Soon you will be able to send follow-up emails for mass emails. You can...

Zoho CRM : Track history for changes in picklist values

Zoho CRM : Track history for changes in picklist values You can now track history for a single picklist field in all modules (except the Activities module). This feature already exists as a feature in the Deals module, and now applies for all others. With picklist...