10 Underrated Features in Zoho CRM You Should Be Using

Zoho CRM is packed with powerful tools to streamline sales, automate processes, and improve customer relationships. But if you’ve only scratched the surface, you might be missing out on some truly valuable features. As a Zoho consultant, I’ve seen businesses transform...

How AI & Smart Prompt Are Revolutionizing Zoho CRM in 2025 🚀

In 2025, sales teams aren’t just looking for data—they want intelligent insights. That’s why Zoho CRM is turning heads with its powerful integration of AI-powered tools, especially the game-changing feature known as Smart Prompt. Whether you’re a small business...

How to Set Up a Blueprint in Zoho CRM to Automate Your Sales Process

If your sales team struggles with inconsistent follow-ups, missed handoffs, or unclear next steps, it might be time to systematize your process. Enter Blueprints in Zoho CRM — your tool for building structured, repeatable workflows that guide your team step-by-step...

How to Connect Zoho CRM to WhatsApp or SMS Gateways 📲

In today’s fast-paced digital world, email alone isn’t enough. Customers expect instant communication — and nothing beats the accessibility of WhatsApp and SMS for real-time engagement. If your team uses Zoho CRM, you’re already managing leads and deals in one place....