When businesses think about implementing a CRM system, the conversation usually starts with features and pricing. But the real question every business should be asking is: “What’s the ROI?” A Customer Relationship Management (CRM) system — when implemented correctly —...
In the fast-moving digital economy, small and midsize businesses (SMBs) are expected to compete with enterprises that have deeper pockets and larger teams. The good news? With the right technology, SMBs can move faster, smarter, and more efficiently than ever before....
In today’s eCommerce-driven world, your online store and payment systems must sync effortlessly with your sales and customer relationship workflows. That’s where Zoho CRM comes in — giving you a centralized hub to manage customers, orders, and sales activities across...
If you use Zoho CRM to manage leads and close deals, and Zoho Books for accounting and invoicing, connecting the two can dramatically improve efficiency. Automating invoice creation between Zoho CRM and Zoho Books eliminates duplicate data entry, reduces errors, and...
In today’s competitive digital landscape, marketing teams need more than just creativity — they need connected systems that span the entire customer journey. That’s where Zoho One stands out. Zoho One is an all-in-one business operating system that offers 45+...
If your sales forecasts feel more like guesswork than strategy, it’s time to put artificial intelligence to work. Zoho CRM comes with a built-in AI assistant called Zia that helps you make data-driven decisions — not just based on history, but by predicting the...
