Zoho has announced the new feature-edition of CRM for 2020. Take a look at some of the new features, then head over to the website to get a full introduction! https://www.zoho.com/crm/whats-new/

– Customer Segmentation

– Webform Analytics and Testing

– Marketing Attribution

– Cohort and Quadrant Analysis

– Analytics App

– Command Center

– Prediction Builder

– Zia Recommendations

– Zia for Email

– Wizards (not those kinds!)

– Multiple Pipelines

– Review Process

– Services and Appointments

– Call Customization

– Call and Email Workflow

– Workflow Suggestions and Reports